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Privacy Policy

Designsource NZ (“Designsource”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains, in broad terms, how we collect, use, store and protect personal information when you visit or use the Designsource NZ website.

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Designsource handles personal information in accordance with the New Zealand Privacy Act 2020 and applicable privacy principles.

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Information we collect

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When you use our website or contact us, we may collect personal information such as:

  • your name;

  • email address;

  • telephone number;

  • company or business name;

  • project information;

  • information provided through our enquiry or contact forms;

  • information you provide when requesting product information, samples or quotations; and

  • information about how you use our website.

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We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and general website activity. We only collect information that is reasonably necessary for our business activities and the purposes outlined in this Privacy Policy.

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How we collect information

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We may collect information when you:

  • submit an enquiry through our website;

  • contact us by email or telephone;

  • request information about our products or services;

  • request a sample or quotation;

  • communicate with us about a project;

  • subscribe to our marketing communications; or

  • browse and interact with our website.

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Our website is hosted on Wix, which may also collect certain technical information and use cookies or similar technologies to operate, secure and improve the website.

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How we use your information

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We may use your personal information to:

  • respond to enquiries;

  • provide product and project information;

  • prepare quotations and proposals;

  • provide samples and other requested services;

  • communicate with you about your project or enquiry;

  • process orders and provide our services;

  • manage our customer and business relationships;

  • improve our website, products and services;

  • understand how visitors use our website;

  • send marketing communications where appropriate; and

  • comply with our legal obligations.

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We only use personal information for the purpose for which it was collected or for a related purpose permitted by law.

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Website analytics, cookies & advertising

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Our website may use cookies, analytics tools and similar technologies to help us understand how visitors use our website, improve website performance and measure the effectiveness of our marketing.

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We may use services provided by Google and Meta for website analytics, advertising and marketing purposes. These services may collect information about your interactions with our website through cookies, pixels or similar technologies.

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This information may help us understand website traffic, measure advertising performance and, where applicable, show relevant Designsource advertising to people who have previously interacted with our website.

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You can manage or disable cookies through your browser settings. You may also be able to manage advertising preferences through your Google and Meta account or advertising settings.

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Sharing personal information

 

We do not sell your personal information. We may share personal information where reasonably necessary to operate our business, provide our products and services, or respond to your enquiry.

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This may include sharing information with:

  • suppliers and manufacturers;

  • freight and delivery providers;

  • architects, designers, contractors or other project participants where relevant;

  • website and technology providers;

  • analytics and marketing providers;

  • professional advisers; and

  • other service providers who assist us in operating our business.

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We may also disclose information where required or permitted by law.

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Overseas providers

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Some of the technology and service providers we use, including website, analytics and marketing providers, may be located outside New Zealand or may store information overseas. Where personal information is disclosed overseas, we will take reasonable steps to ensure that the disclosure is handled in accordance with applicable New Zealand privacy requirements.

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Keeping your information secure

 

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website or electronic method of storing or transmitting information can be guaranteed to be completely secure. We retain personal information for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law. When information is no longer required, we will take reasonable steps to securely delete or de-identify it.

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Third-party websites

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Our website may contain links to third-party websites, including social media platforms, suppliers and project partners.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

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Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our website, business, services or legal obligations.

The latest version will be published on this page with the date it was last updated.

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Contact Us

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If you have any questions about this Privacy Policy, would like to access or correct your personal information, or have a privacy concern, please contact us:


info@designsource.co.nz
 +64 9 309 8816

Studio 2:3, Axis Building
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1 Cleveland Road, Parnell


Auckland, 1052

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